At Melissa Pens, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you browse our site or place an order, we may collect the following types of information:
- Name
- Shipping address
- Phone number
- Email address
- Device and browsing information (via cookies or analytics tools)
We only collect personal information that is necessary to provide our services, process your orders, and improve your shopping experience.
How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you about your order status or inquiries
- Improve and personalize our website and customer experience
- Send occasional promotional updates if you opt in
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information. However, no method of data transmission or storage over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and other tracking tools to improve user experience, analyze traffic, and understand usage trends. You can adjust your browser settings to disable cookies; however, this may affect certain features of our site.
Third-Party Services
We may use trusted third-party services to operate our website and fulfill functions such as data analytics or logistics. These service providers are only granted access to your information as necessary to perform their tasks and are obligated to protect your data.
Opt-Out Instructions
If you wish to opt out of receiving promotional emails or marketing messages from us, you can:
- Click the “unsubscribe” link in any promotional email
- Contact us directly at [email protected] with your request
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain types of data processing
To exercise any of these rights, please contact us at [email protected].
International Users
Our services are available worldwide. By using our website, you consent to the processing of your information in accordance with this Privacy Policy, regardless of where you are located.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].